Privacy Policy

Last updated: January 16, 2026

At Next Phase Clinic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (the “Site”) or engage with our services. We operate as a private concierge medical practice in San Diego, specializing in advanced wellness screenings, hormone balance, and weight management for women and men throughout California. By using the Site or our services, you consent to the practices described in this Policy.

If you have any questions or concerns about this Policy, please contact us at info@nextphaseclinic.com. We value your trust and strive to handle your information with the utmost care and transparency.

1. Information We Collect
We collect information to provide you with personalized, high-quality care and to improve our services. The types of information we may collect include:

– Personal Information: Such as your name, email address, phone number, date of birth, and health-related details (e.g., symptoms like fatigue, weight gain, or hormone changes) when you complete our intake form, schedule a consultation, or communicate with us.
– Health Information: Details about your medical history, lab results, and wellness goals, which are protected under applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) where relevant.
– Usage Data: Automatically collected information like your IP address, browser type, device information, pages visited, and time spent on the Site. This helps us understand how visitors interact with our content.
– Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to enhance your experience, remember preferences, and analyze Site traffic. You can manage cookie preferences through your browser settings.

We only collect information that is necessary for our services and do not request sensitive data unless it’s directly related to your care.

2. How We Use Your Information
Your information helps us deliver exceptional, evidence-based care tailored to your needs. We use it to:

– Process intake forms and schedule complimentary phone consults or formal consultations.
– Develop personalized treatment plans for issues like hormone balance, weight management, or menopause symptoms.
– Communicate with you about your health journey, including appointment reminders, lab results, and educational resources.
– Improve the Site and our services, such as analyzing usage patterns to make navigation more intuitive.
– Comply with legal obligations, including HIPAA requirements for protected health information (PHI).

We will never use your information for marketing purposes without your explicit consent.

3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information. We may share it in limited circumstances:

– With Service Providers: Trusted third parties, such as lab partners or secure payment processors, who assist in delivering our services and are bound by confidentiality agreements.
– For Legal Reasons: If required by law, subpoena, or to protect the rights, safety, or property of Next Phase Clinic, our clients, or others.
– In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with continued protection under this Policy.

All shared information is handled in compliance with HIPAA and other applicable privacy laws.

4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or alteration. For example:

– Encryption of sensitive data in transit and at rest.
– Access controls limiting who can view your information.
– Regular security audits and employee training on privacy best practices.

While we take these measures seriously, no system is completely secure. If you suspect a breach, please contact us immediately.

5. Your Rights and Choices
You have control over your information. Under applicable laws, including the California Consumer Privacy Act (CCPA) and HIPAA, you may:

– Access or Correct: Request a copy of your information or make updates.
– Delete: Ask us to delete certain data, subject to legal retention requirements.
– Opt-Out: Withdraw consent for non-essential uses, such as newsletters.
– Do Not Sell: We do not sell your data, but you can confirm this by contacting us.

To exercise these rights, email us at info@nextphaseclinic.com. We will respond within the timeframes required by law.

6. Children’s Privacy
Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

7. Third-Party Links
The Site may include links to external websites, such as our competitor’s site (e.g., helloprfct.com) for reference. We are not responsible for the privacy practices of these sites. Please review their policies separately.

8. International Users
Our services are based in the United States and primarily serve California residents. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Policy on the Site with a new “Last updated” date. Your continued use of the Site after changes constitutes acceptance.

10. Contact Us
If you have questions about this Privacy Policy or our data practices, please reach out:

Next Phase Clinic
San Diego, CA
Email: info@nextphaseclinic.com

Thank you for choosing Next Phase Clinic. We are here to support you with compassionate, professional care every step of the way.